We would be happy to help you with that. Also, I can't cancel my order because it was a "custom" jersey. Votre expérience peut aider les autres à effectuer des achats plus éclairés. Sincerely, Julian,Hello Chrystel, thank you for your feedback! It arrived while we were away. Our number one concern is customer satisfaction. When it arrived, it had an awful chemical smell. Rejoignez les 2.306 personnes qui ont déjà évalué Fanatics. Also the lettering and the logo on my husband's hoodie was also very faded looks like it has been ran through the dryer multiple times on high heat. This second order (order 279-2990-8303) was ordered 7/14 and I’ve now received a 3rd email asking me to submit wether or not I’d like to continue waiting. I’ve placed 2 separate orders for masks. Et après plusieurs mails envoyés, dont les réponses ont du se perdre, un autre fan s'est vu répondre que les FDP s'expliquaient par l'emballage et la protection du colis, ainsi que par sa taille et son poids. Terrible customer service. Rep was rude and had no interest in answering my question. Thank you so much for your feedback!! Once again, we apologize for the price differences. We would like to further assist with this, please email customerfirst@fanatics.com with your order number. I had to pay out of my own pocket to return it, they received the uniform and I have still not received a refund. We are very sorry for any inconvenience regarding your order. Can you please email me at Customerfirst@fanatics.com. Had to make it custom because there wasn't a black Jaylen Brown jersey in stock. Avoid these people like the plague. Sincerely, Julian,Hello Christopher, thank you for your feedback! The order was sent to my old address, like an address from over 7 years ago. We would be happy to help you with that. You never answer and I don't find your behavior right.I ordered a Fernando Tatis shirt a month ago and it hasn’t even shipped or gave me any information. Now I'm left waiting in limbo. I will be more than happy to further assist you. It's now 9/4/20 and they can't even provide me with a new delivery date. I will do my shopping at a local store from now on. Voir Transparence des entreprises Écrire un avis Écrire un avis Avis 2 384 Écrire un avis. We appreciate you reaching out to us. Once again, I apologize for any frustration this may have caused you. I placed an order with them And paid $16.99 for shipping. Fanatics Avis 2 384 • Mauvais . Thanks, Robert,Hello Emile, thank you for your feedback! If you will email customerfirst@fanatics.com with your order number and name, we will be happy to make this right. Real reviews from real people. Filtrer par : Filtrer par : Pierre-Louis 4 avis. Again, we apologize and hope to hear from you soon. We are truly pleased that you had such a great experience, and that you took the time out of your day to let us know. Sincerely, Karmen,We are very sorry that we cannot send you a different item. Will be filing further consumer complaints and will never buy from this place again.Awful customer service!!!! We would like the chance to look at this further and completely resolve this for you. I just got my order and the clothes smell very bad and the quality of the fabric is very rough. Impossible de les contacter, j’ai essayer d’appeler, envoyer des mails et même demandez un remboursement ... ils ne m’en jamais répondu c’est vraiment irrespectueux de leurs part, j’ai même tenté d’appeler le service en Angleterre et ils disent que c’est avec celui des États Unis qu’ils faut voir.J'ai passée une comande d'environ 300euros , jai reçu ma premiere partit suivit par DHL ,le top la deuxieme partot qui est 130euros ,sa fais des mois que j'attend mon colis , au finale jai demander a être remboursé , il me dise le remboursement a etais effectué alors que jai rien sur mon compte , au finale je vais porté plainte car ses pas sérieux je déconseille se site de m***e.Rien à dire ! Pour ceux qui trouvent que le site n'est pas très esthétique et pratique, je pense qu'ils n'ont pas réellement passé beaucoup de temps dessus... Il suffit de rester 10min sur le site pour comprendre son fonctionnement. 3 mails envoyés et aucune réponse. Sincerely, Karmen,We apologize for any inconvenience regarding the items you received. I asked to speak to a supervisor and she said she’d have someone call me. I will be more than happy to further assist you. Fanatics won't give me a reason but only say u can return it. Ok, no big deal, I figured since I liked the look and just not the size, I would return it and get a different size. J'avais déjà commandé sur le site et reçu mes commandes. My understanding was that I would not get a refund on the shipping charges which is $9.99. I made the mistake of not reading the reviews, as I thought Fanatics was a reputable company. Thank you for taking the time out of your day to let us know. They never replied. Sincerely, Karmen.© 2020 Trustpilot, Inc. All rights reserved.Order Number added......I've been ordering team items for years….Company turned out to be extreamly helpful!This was a bad experience from the jump...More than 6 months ago returned jersey, and still no refund. Please let us know if we can assist you further with your order. Not cool. Everything was fine when there was no problems. So I call and get a rep who I'm telling about the item I'm returning. Sincerely, Karmen,We apologize for the inconveneince. Je renvois par ups (tracking oblige) et pendant 2 mois aucune nouvelle. My order came 2 weeks late to start off, which I contributed to the Covid situation. I will be more than happy to further assist you. We will be happy to assist you. Proceeds to talk while I'm talking, says she's using a calculator to prove her point, I simply state I don't see the breakdown on the order in my account because the break down isn't applied per item, but one lump sum. Unfortunately, we only can respond on the American pricing of products. Any products returned to this company that has been customized or is not in the original condition as detailed above will be donated to charity, and no refund or store credit will be issued to the customer.Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through the Help link at the bottom of the page, and then the Email Us link on the right hand of the page.You can also use the website’s Live Chat feature to speak to a company representative during the hours it is available.This company appears to have mixed reviews, with many of the unhappy customers detailing similar experiences that led to frustration and dissatisfaction. I think a lot of fanatics problems come from their custom orders and presale orders. Can you please email me at Customerfirst@fanatics.com. Why and the hell do I have to wait till 10/25/2020 to get it. Thanks, Robert,Jessica, we are truly sorry to hear about your less than satisfactory experience with Fanatics. No customer service at all that will respond to you. I on average I place an order 2-5 times a year, so I’m very confused on why it was sent to the old address. If you will email us at customerfirst@fanatics.com, we will be happy to look into this! I ordered early So i can have one for the start of the season. Join Facebook to connect with James Hawkins and others you may know. Sincerely, Maribell.Seul le dernier avis sera pris en compte dans le TrustScore de l'entreprise,Jown , we understand your frustration. Correct me if I'm wrong but $116.95 minus $9.99 equals $106.96. Customer service has yet to even pick up the phone.The items peel when washed. The Face Coverings are a pre-sell item and we have to wait to receive the merchandise from the manufacturer before we can ship it. Sincerely, Julian,Hello Alessia, thank you for your feedback! So did an e-mail telling me it’ll be December 2020 before they ship.Ordered a custom print on a Georgia Bulldogs Custom Sport Wordmark Long Sleeve T-Shirt. Sur le site Américain, les FDP n'excédaient pas les 25 $ environ, rappelons le. Rien à dire ! I wrote to them 3 times about this in order to get reimbursed. PS- I rarely write reviews but felt compelled here.I've been buying jerseys from Fanatics.com for about 5 years or so. Fanatics.com is a website that specializes in selling officially licensed sports merchandise and claims that they provide their customers with “the ultimate shopping experience to sports fans.”.According to their website, Fanatics.com is a “Top 50 Internet Retailer Company,” and currently has the broadest online assortment of officially licensed items, with hundreds of thousands of products on their website through two different brands, Fanatics and FansEdge.Like any other online retailer, customers can go to their website and use their search feature to locate any specific product they are hoping to purchase, but they can also search through their current inventory by the sport of your choice, including College, NFL, MLB, NBA, NHL, NASCAR, Soccer, Olympics, and more, as well as through their Sale items.Once you have selected your main category, you can use sub-categories to further filter your search of the items. Au final, vu le prix de la statue (360 euros) je suis marron d'au moins 170 euros.Voici mon aventure avec Fanatics. J'ai bien peur d'avoir perdu mes 90euros.Hello Jean, thank you for your feedback! She says I see here it was $29.99 for the total after the discount. We were unable to locate an order with that order number. Visitez ce site web www.fana tics.com. It wasn't custom it was the exact one that your provide a picture for in your website. Please provide your order number for further assistance. From that point on the woman proceeds to tell me she never said $29.99, which I hope the call was recorded because she CLEARLY says it. Then I ask for his boss,In 1994, the United States and the world saw the creation of a new word intended to describe a man who cared greatly for his appearance and groomi,4 Ways to Use the Internet to Upgrade Your Style.Is Corporate Philanthropy Real or Are "Socially Conscious" Companies a Scam?Compression Clothing Will Make You Thinner, Faster, and Healthier... Or Will It?© 2020 Reviewopedia. This definitely needs to be fixed. However, the handling fees will still apply to the order. We would like the chance to look at this further and completely resolve this for you. En fin d'année 2019, Blizzard Entertainment a sous traité sa boutique chez Fanatics. What a joke! All I have left to say is FA-Q FANATICS.COM! Find out what genuine customers have said about fanatics-intl.com. Un produit a 55 euros passant a 65 euros, puis avec les promotion, on le ramene a 50. I will never shop with them again and it's a shame MLB has partnered with them in order to sell products.I ordered a jersey for my son's birthday more than 6 months ago now, they sent me the wrong size. Quand je regarde on me dit que mon colis est à New York et ce depuis le 6 décembre mais c'est tout et nous sommes le 9 janvier. We apologize for any inconvenience. Again we sincerely apologize and hope to hear from you soon. We are truly please to hear your feedback. Upon review, the item that you purchase is a special event item. They have sales and discount codes all the time. When I go to pick which item I want shipped back, I notice a huge price difference from what I paid to what the refund would be (and this is outside the $9.99 shipping label). | Lire 21-40 des avis sur 2.306 Again, we sincerely apologize and hope to hear from you soon. Thanks, Samyia,Jeanne , we sincerely apologize about any inconvenience we have caused you. Please let us know if we can be of further assistance. We would like the chance to look at this further and completely resolve this for you. Thank you for reaching out regarding your experience. I will be more than happy to further assist you. Un site européen laid, pas pratique, ou même un aveugle ne pourrait pas manquer le bouton "Acheter" qui apparait quand vous cliquez sur un produit. When I left them a bad review on Amazon, they began sending threatening emails. I also have to wait for the return to process and then I will get my money back. Do not order anything from them!Ordered a customized Jaylen Brown jersey on 8/10/2020. Thanks, Samyia,Hello Sébastien, we're so sorry about you not receiving your refund. That’s the end. Get your act together, Fanatics. Le numéro de commande (FN-2798920) n'est pas reconnu pour effectuer le retour.Commande passer le 9 décembre et le colis est toujours pas envoyer aucune réponse au téléphone est à plusieurs mail juste une réponse automatique disant que ma demande a bien était reçu et une réponse sera faite dans les 24h mais bon rien ils font le mort c est un site à arnaque ne commander pas ici surtout pas et si vous pouvez mettez des avis négatif.J'ai passé une commande chez vous le 5 décembre pour un t-shirt mais il est trop petit j'ai essayé de faire le retour sur votre site mais ni mon mail ni mon code postal ni mon téléphone est reconnu.Commande passée le 5 décembre, nous sommes le 13 le paiement à bien sûr était encaissé mais aucune nouvelles du colis.