Website +33 1 83 82 00 00 ... We were very disappointed that the Thello train we booked for a overnight ride to Milan from Paris was affected by the Paris strike. Please note that sending this form does not necessarily give you the right to a compensation.For more details about the procedure and your rights, click here. Trains consist of comfortable refurbished carriages as used on "Frecciabianca" services within Italy. From Monday till Friday, from 7.30 am to 12.30 pm and from 2.30 pm to 6.30 pm. For more information, click here To ensure you the best experience, we use cookies on our website for technical, analytical and marketing purposes. In Italy, you can get information on Thello services and book your trips at station ticket offices or travel agencies Trenitalia. № 10308, 75563 PARIS CEDEX 12, France. “Thello, a 100% subsidiary of Trenitalia, is preparing to cease the so-called day train activity created in 2014 and consisting of three daily round trips between Marseille, Nice and Milan,” said the CFDT Cheminots, a French railway workers union, on its internet site. I was a little worried after reading some negative reviews but everything ended up being really nice and comfortable. ... who incidentally were really nice. The person in charge of the carriage said they'd come back to see us, they never, but happily still took our money, did the same on the way back too. In 2013, Thello got permission to run daily train services between Marseille and Milan starting in 2014, with stops in Genoa and Nice. 64K likes. Thello’s most important cross-border service was its overnight sleeper train which operated from Paris (Lyon) to Venice with stops en route which included Milan, Brescia, Verona and … Dès que vous recevez un paiement, il s'ajoute à votre solde PayPal. As work on the infrastructure is being planned, this train is temporarily closed for sale. To make a claim, please complete the form bellow. Maybe to many stops. To submit a complaint, please fill in the form hereafter. EUROPE: Open access passenger operator Thello is to launch a daily service between Marseille in France and Milano in Italy with the timetable change on December 14. In general a nice trip by Thello. Via the contact form I wrote to Thello with my travel details and ticket number. Thello canceled the train this July, and there is no refund for our 4 person tickets from Paris to Venice. Milano - Nice - … Gare de Lyon, 75563 Paris France. Perfect. With the Thello night train, go to sleep in Paris, wake up in Venice for from 29€ * per person in a 6-berths compartment.. Routes. Upon receipt of the Card, if you wish, you can activate the payment functions for your daily purchases, in … Thello is a private frnech train operator that provide passenger services from France to Italy. Some schedules cannot be guaranteed and are therefore closed for sale. ... who incidentally were really nice. Thello 145 Nizza-Milano C. trainato dalla Locomotiva 36023 parte da Nizza. and the day services run from Marseille to Milan v.v.. Thello operates daytime express trains from Marseille via Nice to Milan. We will answer within 30 days from the date of receipt of the request. Routes. Getting there. Fields marked with an asterisk (*) are required. The list underneath is exhaustive. In any case, Thello suggests traveling accompanied. Milano - Nice - … No connexion between Nice and Marseille. No connexion between Nice and Marseille. 6 were here. A train ride from Milano Centrale (IT) to Nice Ville (FR) through Genova (IT). The Thello boutiques are our Paris and Nice sale points. The night services depart from Paris and go into Italy v.v. N ° 10308 , Due to works on the rail path, the trains run partially. A temperature control will be set up from Nice train station for all people traveling in Italy. Due to the Coronavirus health crisis, our offer is reduced. How to contact Thello for help, information and many other useful things. Pour en savoir plus, www.PayPal.com. Location. [ Update my browser ], You booked your ticket through thello.com or on trenitalia.com*. Thello runs both night and day train services from France to Italy and vice versa. Caution, your purchase on the Thello website can’t be processed because the browser version is outdated. Thello operates daytime express trains from Marseille via Nice to Milan. Thello firstly altered the time of our overnight sleeper Paris to Milan and then they cancelled it due to the virus (understandable). Marseille and Nice to Milan | Milan to Nice and Marseille; Paris … General. But Thello will open a new line in 2014. Book the Thello night trains via our Contact Centre. All information provided will be kept confidential. Order your train tickets by telephone via our Contact Centre on +32 70 79 79 79 (€0.30/min). 6 were here. Thello operates daytime express trains from Marseille via Nice to Milan. Several buses can take you from various parts of Nice to Monaco, but the most popular is BUS #100.And for a good reason. I applied for a refund which they said I would get but I have had nothing since their no-reply email in March and I am finding it impossible to contact them regarding the matter. 6 were here. According to the Thello website, you get 25% of the ticket price refunded. Contact. Website +33 1 83 82 00 00. General. Two seats on every train are reserved to people with reduced mobility; if you need assistance for getting on or off the train, you have to contact the company at least 48 hours before the departure. We will not disclose your personal information to a third party without your consent. Quai de la Gare Paris Metro 4 min. If you have more than one PNR code, please send us your request for each PNR. The new CartaFRECCIA Platinum can also be used as a prepaid payment card. Ce solde peut être transféré sur votre compte bancaire ou utilisé pour effectuer des paiements en ligne. Events on board of the night train in the dining car tonight. Due to the Coronavirus health crisis, our offer is reduced. Your complaint shall be submitted within 60 days of the travel date. After two weeks I got the answer that I get the refund of 25% (Euro 28.75) on my original ticket price (Euro 115) . Getting there. Thello is a high-quality, fairly high-speed train, travelling 680 miles in about 12 hours, at speeds up to 250 km/h (180 mph), depending on the type of tracks on various segments of the route. L'ouverture du compte est simple et gratuite. If you have more than one PNR code, please send us your request for each PNR. By Bus. Pour compléter ce formulaire en français, cliquez ici. BUY A GLOBAL EURAIL PASS TO 28 COUNTRIES Thello schedules By mail. Thello Train, Paris: See 1,672 reviews, articles, and 131 photos of Thello Train, ranked No.223 on Tripadvisor among 583 attractions in Paris. Visit the Thello Boutique at Paris Gare de Lyon and Nice-Ville station! reservations weeks in advance must be offered at lower prices. Paris Tourism; Paris Hotels; Paris Bed and Breakfast; Paris Vacation Rentals; Paris Vacation Packages; Flights to Paris; Paris Restaurants; Things to Do in Paris People with reduced mobility get from 60% to 75% off their Standard tickets. Read more. Trains consist of comfortable refurbished carriages as used on "Frecciabianca" services within Italy. PayPal est un service de paiement en ligne qui permet de payer des achats, de recevoir des paiements, ou d'envoyer et de recevoir de l'argent. Thello propose chaque jour des liaisons en train de nuit ou de jour entre Paris/Dijon ou Marseille/Nice et le nord de l'Italie. Travel between France and Italy at discounted price with the SMART tickets! If you prefer you can reach Milan from Nice in few hours with our direct day train for from 15€ * in second class.. Thello 145 Nice-Milan pulled by the Locomotive 36023 departing from Nice Ville. Nice - Milan Direct train 4:41. from € 36 * Book now. The Nice Thello Boutique is located rue Thiers on the forecourt of Nice train station. Thello propose chaque jour des liaisons en train de nuit ou de jour entre Paris/Dijon ou Marseille/Nice et le nord de l'Italie. You will keep your personal CartaFRECCIA code and all your accumulated points. If you cannot submit your request online, you can use the paper form available here that you can hand over to a Trenitalia ticket office or send by ordinary mail to the following address: Thello – Service Clients, B.P. Thello continues its expansion in France, with the opening of a line departing from Nice, for example, but the health crisis … The night services depart from Paris and go into Italy v.v. Read more. Please update your browser. We will answer within 30 days from the date of receipt of the request. As work on the infrastructure is being planned, this train is temporarily closed for sale. Thello propose chaque jour des liaisons en train de nuit ou de jour entre Paris/Dijon ou Marseille/Nice et le nord de l'Italie. Opening hours. and the day services run from Marseille to Milan v.v.. Please wait while we check prices and availability. Please update your browser. Thello propose chaque jour des liaisons en train de nuit ou de jour entre Paris/Dijon ou Marseille/Nice et le nord de l'Italie. Contact. Due to works on the rail path, the trains run partially. Gare de Lyon, 75563 Paris France. A bistro car is available. A bistro car is available. You will find 2nd and 1st class seats in an open-plan layout with air-condition and plugs. BUS 100 (Nice-Monaco-Menton) takes one of the most scenic bus routes in the world. Announcing the new route on September 23, Thello said that intermediate stops would include Cannes, Nice, Savona and … A bistro car is available. N ° 10308 , 75563 PARIS CEDEX 12France. Please wait while we check prices and availability. This direct line between south-eastern France and Italy, which enable inhabitants of the PACA Region to reach Italy by train without changing and at affordable prices. For specific issues, Thello operators are available from monday till saturday from 9:00 am to 7:00 pm.Â, * price of a local call, according to the service provider from a land line telephone. № 10308, 75563 PARIS CEDEX 12, France. You did not book through thello.com, the associated refund will be sent: Please indicate the email address linked to your PayPal account:*, Payment instructions declaration of discharge of compensations. Website +33 1 83 82 00 00. Some schedules cannot be guaranteed and are therefore closed for sale. Events on board of the night train in the dining car tonight. BUY A EURAIL PASS. At the Thello Boutique, you can purchase all kind of Thello tickets as well as Trenitalia tickets for your journeys in Italy. You will find 2nd and 1st class seats in an open-plan layout with air-condition and plugs. Tickets can be purchased from 4 months prior to your departure. Visit the Thello Boutique at Paris Gare de Lyon and Nice-Ville station! Thello, Paris. These Thello trains use Trenitalia Frecciabianca carriages, painted in Thello's distinctive colours. International line between Marseille, Nice, Monaco, Genoa and Milan.Thello provides a direct link between the south-east of France and the north of Italy, from Marseilles and Nice to Genoa and Milan. Unlike its predecessors, this new line will run from Marseille-Saint Charles (France) to Milan-Centrale (Italy). Thello – Service Clients, B.P. Thello runs both night and day train services from France to Italy and vice versa. The Thello boutiques are our Paris and Nice sale points.Â, In Italy, you can get information on Thello services and book your trips at station ticket offices or travel agencies Trenitalia, Thello – Customer ServiceB.P. If you did not book through thello.com website, please upload your tickets. Access to the train will be refused if the passenger’s temperature exceeds 37.5 ° C. For people traveling from Monaco or Menton, the temperature will be checked on board the train. You will find 2nd and 1st class seats in an open-plan layout with air-condition and plugs. Gare de Lyon, 75563 Paris France. Caution, your purchase on the Thello website canât be processed because the browser version is outdated. Contact. Your complaint shall be submitted within 60 days of the travel date. Trains consist of comfortable refurbished carriages as used on "Frecciabianca" services within Italy. The addresses that are not listed below (in particular email adresses and social networks) are not managed by Thello and therefore are not official communication channels for Thello.Â. ... Thello canceled the train this July, and there is no refund for our 4 person tickets from Paris to Venice. Marseille and Nice to Milan | Milan to Nice and Marseille; Paris … :) Conclusion for my Thello night train ride from Paris to Venice Our hotline, available 24h/24, provides information about all Thello services. Per compilare questo modulo in italiano, clicca qui. You can send your letters to: Thello – Customer Service B.P. Max file: 5Mo, Attached the “Payment instructions declaration of discharge of compensations” *. Milano - Nice - … Prices little high. Authorized formats: pdf, txt, doc, docx. [ Update my browser ], To request assistance at the station, fill out ourÂ, For information or technical support, please use, If you wish to book for a groupe of more than 10 persons, you can use, To submit a claim, complete the appropriate form, availableÂ. Please check the box below to prove that you are not a robot. Si vous ne possédez pas de compte PayPal, vous pouvez en ouvrir un. Coronavirus - Covid-19: Find all the traffic information and the health measures taken by Thello. 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